Contact Us

Crusader Community Health is a non-profit community health center that provides primary medical, dental, and behavioral health care for more than 62,000 people at eight locations in northern Illinois. We have been caring for our community – and growing – since 1972.

MAKE AN APPOINTMENT

Call 815-490-1600 to schedule an appointment or request an appointment through My Crusader Portal.

NEED IMMEDIATE ATTENTION?

Visit CrusaderNOW!  walk-in clinic without an appointment.

CONTACT YOUR PROVIDER

Call 815-490-1600 to schedule an appointment or request an appointment through My Crusader Portal.

AFTER HOURS MEDICAL CARE

Registered patients can contact an on-call provider 24-hours a day. Call 815-490-1600 for care.

If you’re having a medical emergency – such as chest pain or trouble breathing – call 9-1-1 or visit the nearest emergency room.

BILLING

Visit My Crusader Portal to view your statements and pay a bill online. Crusader accepts several insurance plans, including private insurance.

Patients may be eligible to receive services at a discount. 

COMPLIANCE HOTLINE: 877-785-0010

This hotline enables employees, providers, patients, vendors, and other parties to report illegal conduct, including suspected fraud, waste, and abuse; compliance concerns; and any other activity that may be a violation of Crusader policies or other laws and regulations. The hotline is staffed by trained professionals who work for an independent organization.

Call 877-785-0010 anytime to report concerns. Callers may remain anonymous.

SAFETY & QUALITY CONCERNS

The Joint Commission can conduct an accreditation survey of Crusader Community Health at any time. The purpose of the survey is to evaluate the organization’s compliance with nationally established Joint Commission standards. The survey results are used to determine whether — and the conditions under which — accreditation should be awarded to Crusader Community Health.

Joint Commission standards deal with organization and safety quality-of-care issues and the safety of the environment in which care is provided.

Any patient, family member, community representative or employee can notify The Joint Commission regarding any concern about the quality of care provided, safety of care provided, or safety of the environment in which care is provided. Anyone with pertinent and valid information should notify The Joint Commission:

Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, Illinois 60181

Phone: 800-994-6610
Facsimile: 630-792-5636