WITH MY CRUSADER PORTAL, ACCESSING AND MANAGING YOUR MEDICAL RECORDS HAS NEVER BEEN EASIER.
You can view your health history, download copies of your records, and more from the comfort of your own device.
USE MY CRUSADER PORTAL TO SECURELY:
- Connect with your provider and other clinic employees
- Request appointments
- View upcoming appointments
- View medications
- View and download medical records
- View current and past billing statements
- Make payments
- View lab results
- Update personal information
NEED A COPY OF YOUR MEDICAL RECORDS?
Medical information will be sent, free of charge, to your physician or medical facility. All other requests are subject to fees in accordance with State of Illinois statutes.
For questions regarding fees please call: 815-490-1390.
Sign up for My Crusader Portal
Sign up for My Crusader Portal at your next appointment. Ask for a username and password at the front desk at your appointment check-in. You must provide a valid email address and phone number to receive text messages.
You can also download the Healow app for access from a mobile device:
- Download the Healow app from the App
le Store (Apple users) or Google Play (Android users). - Follow the directions and enter your name.
- When asked for a practice code, enter DCEGAA
- Select the West State Street option, 1200 W. State St., Rockford
- Follow the directions, which will include a one-time text verification.
- Set up a security PIN to access your health records.
- That six-digit PIN becomes your ID and password for the Healow app.
Accessing your child’s account: Parents/guardians and/or legal representatives may apply for access to their child’s account up until that child turns 12.
At age 12, Crusader will automatically terminate the parent/guardian access. Illinois law requires at the age of 12, a child must grant a parent/guardian access to their health record.
Visit the front desk to share an updated email address that is different from their parent/guardian/legal representative’s email to access My Crusader Portal. An appointment is not needed.
Questions? Send an email to CrusaderPortal@CrusaderHealth.org.
Need a copy of your medical records? Click the Request Records button below.