WITH MY CRUSADER PORTAL, ACCESSING AND MANAGING YOUR MEDICAL RECORDS HAS NEVER BEEN EASIER.
You can view your health history, request copies of your records, and more from the comfort of your own device.
USE MY CRUSADER PORTAL TO SECURELY:
- Connect with your provider and other clinic employees
- Request appointments
- View medications
- View medical records
- View current and past billing statements
- View lab results
NEED A COPY OF YOUR MEDICAL RECORDS?
Medical information will be sent, free of charge, to your physician or medical facility. All other requests are subject to fees in accordance with State of Illinois statutes.
For questions regarding fees please call: 815-490-1390.
Sign up for My Crusader Portal
Sign up for My Crusader Portal at your next appointment with a secure user ID and password. Ask for a username and password at the front desk at your appointment check-in.
You can also download the Healow app for access from a mobile device:
- Download the Healow app from the Apple Store (Apple users) or Google Play (Android users).
- Search for Crusader Community Health and enter code DCEGAA
- Enter your portal username and password to log in.
- Set up a security PIN to access your health records.
Accessing your child’s account: Parents/guardians and/or legal representatives may apply for access to their child’s account up until that child turns 12.
Illinois law requires at the age of 12, a child must grant a parent/guardian access to their health record. At age 12, Crusader will automatically terminate the parent/guardian access unless it is granted by the child.
A child between the ages of 12 and 17 must visit their provider in person and share an updated email address that is different from their parent/guardian/legal representative’s email to access My Crusader Portal.
Questions? Send an email to CrusaderPortal@CrusaderHealth.org.
