Request an Appointment

815-490-1600

BEFORE YOUR APPOINTMENT

PLEASE BE READY TO PROVIDE:

NEED LANGUAGE SUPPORT?

Our providers and patient care staff can provide support in many languages – either on-site or with an interpreting service.

Please notify staff of your language preference when you check in.

NEED TO CANCEL YOUR APPOINTMENT?

to cancel or reschedule an appointment you’re unable to attend or no longer need.

You also can send a message to your provider through My Crusader Portal to request or cancel an appointment.

CRUSADER ACCEPTS:

DISCOUNTS AND REDUCED FEES:

Any patient can apply and may qualify for a reduced fee based on income and household/family size.

There are four discount levels available on eligible services:

25%, 50%, 75% and 100%

Qualifications for discounts are evaluated each year.

COPAYS:

Regardless of discount level, co-pays are due at the time of service.

Behavioral Health (including mental health and substance use)                    $15 per visit

Medical, Telepsychiatry           $25 per visit

Specialty, Dental                       $35 per visit

For assistance enrolling in Medicaid, All Kids or Marketplace insurance, call:  815-490-1600

TELEHEALTH

Ask your provider about connecting virtually through a telehealth visit. In some cases, a patient and provider can meet virtually using a smart phone, tablet or computer instead of meeting in-person. Together, the patient and medical team will decide what technology works best. They may also decide an in-person visit is needed.

Woman and young daughter using telehealth services from their laptop